The Open Flex ticket is a VIP ticket:
โข Valid every day that the Palazzo Velli is open (including holidays, weekends and special openings). The date indicated on the ticket is the last day of use.
โข Skip the queue: the time of 10 a.m. indicated on the skip-the-queue ticket means that the ticket can be used from 10 a.m. until the last admission at 7 p.m.
โข No booking required: just turn up and enter the exhibition!
โข Non-nominal: give it to someone you love!
Important:
โข Online tickets (all skip the queue) can only be purchased on the Ticketone website at least 24 hours in advance. For the same day, they can only be purchased at the ticket office.
โข The time of 10 a.m. that appears at the time of purchase indicates the opening of the exhibition, but you can enter between 10 a.m. and 7 p.m. and skip the queue.
โข The date of 5 July that appears at the time of purchase is the last date on which the OPEN FLEX ticket can be used.
โข In the event of extensions, open tickets must still be used before the first expiry date of the exhibition and will not be valid on the days of the extension.
The day ticket is:
โข Valid only for the selected date
โข Skip the queue: the time of 10 a.m. printed on the skip-the-queue ticket indicates that the ticket can be used from 10 a.m. until the last admission at 7 p.m.
โข Non-transferable: give it to someone you love!
โข Non-refundable in case of unforeseen circumstances
Important!
Online tickets (all skip the queue) can only be purchased on the Ticketone website at least 24 hours in advance. For the same day, tickets can only be purchased at the ticket office. Those purchasing reduced-price tickets must show proof of eligibility for the discount at the ticket office during validation.
Please note that once the purchase has been made, it will not be possible to change the date, time and type of ticket. No cancellations or refunds are possible.
The ticket with guided tour costs โฌ30 and includes:
โข discounted ticket for adults and children aged 6 and over
โข tour with a specialist guide lasting approximately 80 minutes
โข radio headphones and headphones to listen to the guide speaking
โข it is nominal but can be given as a gift to someone you love.
Important!
To gain access, please arrive 15 minutes before the start of the tour at the entrance to the exhibition at the Palazzo Velli (Piazza Sant’Egidio, 10 – Roma) and present your confirmation email.
Once the ticket has been purchased, it is not possible to change the date, time or type of ticket, nor to obtain a refund. Only by selecting the Secure Ticket option at the time of purchase is it possible to request a full refund or change the date.
The open ticket is a VIP ticket:
โข 33% discount on open tickets, valid until 28 February 2026: โฌ12 instead of โฌ18 (+โฌ1.50 booking fee).
โข Valid every day that Palazzo Pallavicini is open (including holidays, weekends and special openings). The date indicated on the ticket is the last day of use.
โข Skip the queue: the time of 10 a.m. indicated on the skip-the-queue ticket means that the ticket can be used from 10 a.m. until the last admission at 7 p.m.
โข No booking required: just turn up and enter the exhibition!
โข Non-nominal: give it to someone you love!
Important:
โข Online tickets (all skip the queue) can only be purchased on the Ticketone website at least 24 hours in advance. For the same day, they can only be purchased at the ticket office.
โข The time of 10 a.m. that appears at the time of purchase indicates the opening of the exhibition, but you can enter between 10 a.m. and 7 p.m. and skip the queue.
โข The date of 19 July that appears at the time of purchase is the last date on which the OPEN ticket can be used.
โข In the event of extensions, open tickets must still be used before the first expiry date of the exhibition and will not be valid on the days of the extension.
The day ticket is:
โข Valid only for the selected date
โข Skip the queue: the time of 10 a.m. printed on the skip-the-queue ticket indicates that the ticket can be used from 10 a.m. until the last admission at 7 p.m.
โข Non-transferable: give it to someone you love!
โข Non-refundable in case of unforeseen circumstances
Important!
Online tickets (all skip the queue) can only be purchased on the Ticketone website at least 24 hours in advance. For the same day, tickets can only be purchased at the ticket office. Those purchasing reduced-price tickets must show proof of eligibility for the discount at the ticket office during validation.
Please note that once the purchase has been made, it will not be possible to change the date, time and type of ticket. No cancellations or refunds are possible.
The ticket with guided tour costs โฌ25 and includes:
โข discounted ticket for adults and children aged 6 and over
โข tour with a specialist guide lasting approximately 80 minutes
โข radio headphones and headphones to listen to the guide speaking
โข it is nominal but can be given as a gift to someone you love.
Important!
To gain access, please arrive 15 minutes before the start of the tour at the entrance to the exhibition at Palazzo Pallavicini in Bologna (Via San Felice, 24) and present your confirmation email.
Once the ticket has been purchased, it is not possible to change the date, time or type of ticket, nor to obtain a refund. Only by selecting the Secure Ticket option at the time of purchase is it possible to request a full refund or change the date.
